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Work Skills



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  • Certificate II in Hospitality SIT20316
    Build an exciting career in the ever-growing hospitality industry at City East Community College. The Certificate II in Hospitality. Qualification teaches you essential, hands-on skills needed to deliver impeccable customer service in a variety of hospitality settings. This nationally accredited qualification equips you with the skills needed to work effectively in hospitality positions in a variety of settings such as restaurants, hotels, motels, catering operations, clubs, pubs,... READ MORE
    Assessments are made against units of competency from the Certificate II in Hospitality SIT20316.
    • Work effectively with others (BSBWOR203)
    • Participate in environmentally sustainable work practices (BSBSUS201)
    • Source and use information on the hospitality industry (SITHIND002)
    • Participate in safe work practices (SITXWHS001)
    • Package prepared foodstuffs (SITHCCC004)
    • Use hygienic practices for food safety (SITXFSA001)
    • Communicate in the workplace (BSBCMM201)
    • Interact with customers (SITXCCS003)
    • Participate in safe food handling practices (SITXFSA002)
    • Show social and cultural sensitivity (SITXCOM002)
    • Use hospitality skills effectively (SITHIND003)
    • Prepare and present sandwiches (SITHCCC003)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Business Administration
    Be at the front line of of technology in business administrative operations. The BSB40515 Certificate IV in Business Administration will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate information, develop leadership skills and find solutions to a range of office problems. This course covers a range of complex administrative tasks and duties that are required in most workplaces. In our fast-paced world the traditional paper-based... READ MORE
    Assessments are made against units of competency from the Certificate IV in Business Administration BSB40515.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Work with Diverse People CHCDIV001
    Gain the skills and knowledge to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This important subject offers participants a structured process to reflect on their own perspectives and develop cultural competence. This unit applies to all workers. Ideal for... Anyone who encounters people from a diversity of backgrounds in their workplace or personal life. Entry requirements Online... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Speaking with Confidence
    Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the situation. From social situations to business meetings, whether it is an audience of a few or hundreds, speaking with confidence in voice, body and mind is essential. Improve the quality of your voice and physical delivery as you learn practice impromptu speaking, oral readings, prepared speeches and how to propose a toast. Most of all learn how to connect with your... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

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    • The Art of Small Talk
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      Small talk isn’t small. Discover the art of small talk with CEC's practical course. Develop your small talk skills as you... READ MORE
  • Grant Writing
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. Funding via a grant, can be key in meeting the needs of your small business in changing times or the mission of your not-for-profit entity. CECC’s Granting Writing course offers a practical guide to grant writing. Our course is designed for those seeking to gain funding by applying for grants. This informative grant writing course introduces students to the world of... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Negotiation Skills for Everyone
    Do you find yourself saying “yes” when you mean “no”? Ever settle for less? Do you stay quiet when your input can make a difference? Need to polish up those negotiating skills? Our fun, interactive, one-day workshop will give you the negotiation skills required to negotiate effectively. CEC’s Negotiation Skills Workshop is designed to help you access skills to negotiate effectively no matter what the context. Use negotiation skills training so that whether it’s with family, with... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Introduction to Community Services, Home & Community Care
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. Gain essential skills for anyone intending to work in health, aged care, disability support or community services. This course will give you the skills needed to... Identify and respond to legal requirements Identify and meet legal and ethical responsibilities Follow safe work practices for direct client care Follow safe work practices for manual handling & infection... READ MORE
    Assessments are made against units of competency.
    • Work with diverse people (CHCDIV001)
    • Follow safe work practices for direct client care (HLTWHS002)
    • Work legally and ethically (CHCLEG001)

    This course has no current classes. Please to be notified of vacancies and similar courses.